Donna Sneakers

Shipments

Shipments in Italy are made by Express Courier , with traceable shipping.
Standard Shipping ( delivery within 48 hours , islands +24 hours) is free in Italy for orders over €89 .
For smaller orders , the cost is €6 ( VAT included ).

Shipping in the European Union is free for orders over €150.

Shipping to non-EU countries is free for orders over €300.

For more information, see the Shipping and Delivery page.

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You have the option to return or exchange within 15 days of the order delivery date, free of charge through our Returns Centre . For more information, see our Return Policy .

If you are in Rome, buy online and collect in store . You will have the opportunity to try the item and change the size.

We can take measurements for your hem which will be delivered on the same day, thanks to our in-house tailoring service .

Our shop is located in Via dell'Aeroporto 41 in the Tuscolana/Cinecittà area (Rome).

We are open from Monday to Saturday from 10:00 to 13:00 and from 16:00 to 20:00.

It will be a real pleasure to meet you in person!

If you need an invoice, send your details (VAT number, Fiscal Code, Unique Code) by email to shop@francavillamoda.it or call 06 7690 2690

NB Insert your invoice request in the order notes.